Model dv331aew - i am disappointed in our 18 month old samsung dryer. it started to make a thumping noise a few months ago and when i inspected it, i saw the drum had cracked; a few months after. Samsung dryer drum & tub parts. 1 2 >> pity the dryer. lots of other appliances get the glory. the refrigerator holds the fruit and wine. the freezer holds the ice cream. the dryer gets…wet clothes. repair help for samsung dryer repair help for dryers . return policy: 365 days.. Home appliances / dryers; home appliances support. how can we help you? contact. schedule a repair service request. start an online service request for your samsung product. service locator. find a service location near you. * for samsung supplies information go to:.
Samsung came out and replaced the drum. while replacing the drum the technicion noticed a dent in the back of the dryer by the support wheel. his conclution is that the dent has put the wheel out of place and it will happen again.. The drum in the samsung dryer (and probably most dryers) is supported by a set of wheels. as the drum rotated the split seam would go over a wheel and make a noise as drum distorted. unfortunately this is a fairly common problem.. Replacing the belt on a samsung dryer is a job you can accomplish in less than an hour. samsung dryers are part of the ge/ maytag line of appliances and share many of the same mechanical designs and systems..
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